Privacy policy
Version: 2026-09-19-v4
Pre-launch trial version. Operator details, contact information and the final retention policy are still being completed.
1. AI assistant
When the assistant is enabled and you consent to sending a question, we send its text, your selections and relevant catalogue details to OpenAI to generate an answer. We do not attach your account name, email or phone; avoid entering personal information in the question. We do not save conversation text in the site database; usage counters associated with hashed account and connection identifiers support protection and usage limits. The provider may retain data under its policies; disabling response storage does not eliminate all provider logs. Regular search and comparison remain available without the assistant.
2. Contact messages
The contact form stores your name, email, optional phone, subject, message, any reference or image attachment and supplied company details, together with a consent record and reference. Administrators use these to handle and respond to your request. Submission does not add you to a marketing list. You can submit privacy requests through Contact us.
3. What data do we store?
We store your name and email, phone and emirate if provided, one-way password and recovery-code hashes, shortlist, requests, and accepted terms version and date. Limited technical data and login-attempt records help protect the service. Email and phone ownership are not currently verified.
4. Purposes and sharing
Data supports account management, shortlists, request follow-up and service security. Submitting a request requires separate consent to share contact information and request details with the selected dealer for that request. Dealers cannot access passwords or the complete user list. Hosting, storage and email providers may process data as needed to operate the service.
5. Marketing
Creating an account does not consent to marketing messages or general marketing data sharing. Launch notifications have a separate opt-in; registration does not automatically add you to that list.
6. Storage, security and retention
Data is stored in the platform database with protected sessions and access permissions. No system is completely secure. Account data remains while the account exists; requests and shortlists remain until deleted using available tools, subject to any legally required retention. Final category-specific retention periods and all processor locations have not yet been established and must be completed before public launch.
7. Cookies
We use necessary login and language-preference cookies. This acceptance does not activate advertising tracking. Any future tracking or marketing requires appropriate disclosures and choices.
8. Data control and contact
You can edit your name, phone and emirate in My account and delete requests and shortlists from My requests. Access, account-erasure, objection and consent-withdrawal requests are subject to verification and applicable rights and exceptions. Contact us provides a contact channel; the operator identity and address are still being completed; this is a trial-version policy, not a final launch notice.